Make process policies explicit
A very important aspect of Kanban is how it helps improve communication. How about doing this:
- The list of card types already includes a Description field. It could be used to write the policy of each card type (this is, of course up to the user so nothing for Swift to do here)
- The Kanban Board page include a "Legend" menu item. What I suggest to be added there is that once it is clicked and the legends are shown to then be able to mouse-over to see the policies (show the content of the description field)
- that way anybody can consult at any the the policies behind de classes of service and act based upon them.

Masa,
Thanks for the feedback. This feature is now available in the product and allows you to view the description/ policies entered against any card type, when you hover on the Legend view.
Let us know if you have any other suggestions.
Thanks,
Swift-Kanban Team